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Online eligibility and claims status

Texas Children’s Health Plan offers a Web-based eligibility and claims status system where providers can view claims status and verify member eligibility in real time. Provider TouCHPoint allows providers the ability to view the same information as that available TCHP computer systems. By logging onto the Internet and Provider TouCHPoint provider offices can access this information without speaking to a Member Services representative.

Provider computers must have Internet Explorer 5.0 or higher, with 128-bit encryption installed on a Windows-based computer system. Providers interested in using Provider TouCHPoint, please contact your Network Manager.

Beginning May 1, 2008 TCHP will move to Provider TouCHPoint. For registration information contact your Network Manager or call
832-828-1008.

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