Meet Our Team
Provider Relations Liaisons
Texas Children’s Health Plan maintains a strong commitment to meeting the needs of our providers. Our Provider Relations Liaisons are responsible for the overall management of the Texas Children’s Health Plan Provider Network. Some of their responsibilities include the following:
- Educate providers on administrative policies and procedures
- Communicate changes and updates that assist providers in the efficient administration of our plan
- Advocate on behalf of our providers when working to problem solve and offer solutions for each practice’s individual needs
- Initiate the onboarding process for new providers
- Assess the needs of a particular service area
- Manage changes to the demographic information of participating providers
Please click "View all Team Members" for the contact information for our Provider Relations Liaisons to assist with your inquiries.
Juanita Alanis
jxalanis@texaschildrens.org
JoAnn Berndt
JRBerndt@texaschildrens.org
Johnna Blount
JLBlount@texaschildrens.org
Joyce Bumbard
jfbumba1@texaschildrens.org
Shelley Chandler
SEChandl@texaschildrens.org
Doris Davis
dxdavis9@texaschildrens.org
John Freeman
jmfreema@texaschildrens.org
Megan Henley
MSHenle1@texaschildrens.org
Melissa Hernandez
MAHerna4@texaschildrens.org
Christy Johnson
cljohns3@texaschildrens.org
Rhonda Lopez
rilope1@texaschildrens.org
Monica Martinez
MGMartin@texaschildrens.org
Robbie Nixon
RVNixon1@texaschildrens.org
Bertha Penrice
BPPenric@texaschildrens.org
Maria Perez
mxperez1@texaschildrens.org
Briana Stukas
bastukas@texaschildrens.org
Sheria Smith
Slsmith8@texaschildrens.org
Erica Thomas Dirden
elthoma1@texaschildrens.org
Celeste Trejo
cutrejo@texaschildrens.org
Clinical Practice Consultants
TCHP Quality consultants are here to offer support to our providers. Ultimately, CPC and provider partnerships help providers achieve top-notch performance.
Our Clinical Practice Consultants are available to support providers with the following:
- Nurse partners who assist providers with aligning processes with evidence-based research and clinical practice guidelines
- Offer consultation focused on TCHP Quality Improvement Initiatives
- Help providers learn how to navigate quality improvement initiatives
- Support providers with identifying gaps in care and surpassing benchmarks
- Consult with providers on how to acquire incentives
Please click "View all Team Members" for the Clinical Practice Consultants contact information.
Ashley Davis, RN, BSN
- 14 years of professional nursing experience
- Expertise in complex care coordination, nurse auditing, corporate compliance, and risk management
Audrey Voss, DNP, RN, PMH-BC, CPHQ, LSSYB
- 11 years of professional nursing experience.
- Expertise in behavioral health integration, psychiatric mental health nursing, and risk/quality management
Schedule a customized individual consultation session or group panel discussion.
Please contact us via email: ClinicalPerformance@TexasChildrens.org
We look forward to working with you!