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Important Update Actualización importante:

Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!

¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!

EVV Policy Handbook Revisions - Effective September 12, 2024

Date: October 14, 2024

Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers

Effective date: September 12, 2024

Background information: Texas Children’s Health Plan (TCHP) would like to inform providers that Texas Health and Human Services Commission posted the revised Electronic Visit Verification (EVV) Policy Handbook. The Handbook includes new and revised policies and is effective September 12, 2024. HHSC provided advance notice, so the entities below may prepare for the implementation of the new policies.

  • Program providers
  • Financial management services agencies (FMSAs)
  • Consumer Directed Services (CDS) Employers

These revisions are outlined in HHSC's EVV Policy Handbook Revision Log located on HHSC’s EVV Webpage.

Next step for providers: Providers are encouraged to share this communication with staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts, log into: https://www.texaschildrenshealthplan.org/provideralerts