Texas Children’s® Link provider portal Password Requirement
Date: August 13, 0226
Attention: Texas Children’s® Link Users
NOTICE: Beginning October 1, 2026, Texas Children’s® Link provider portal users are required to reset their passwords every 90 days in accordance with the Texas Children’s password policy.
If your password is more than 90 days old, you will be prompted to create a new password upon login. To avoid delays in accessing the Provider Portal, we encourage you to update your password before October 1, 2026.
If you have set up challenge questions and would like to reset your Texas Children’s® Link password NOW, click here.
Security challenge questions are required to reset your password. If you have not yet set them up, please log in to your account, reset your password, and configure your security challenge questions. Click here for instructions. Take action now, if your password expires and you are unable to reset it using your security challenge questions, restoring access may take up to 72 hours.
If you need assistance with resetting your password or accessing your account, please contact the Texas Children’s® Link teams for assistance.
- Phone 832-TCH-LINK (832-824-5465)
- Hours: Monday-Friday, 8a.m.– 5p.m., excluding holidays
For access to all provider alerts www.texaschildrenshealthplan.org/provideralerts.