Updates to Texas Children’s® Link Claim Submission Forms
Date: October 10, 2024
Attention: All Providers
Background information: Texas Children’s Health Plan (TCHP) would like to inform providers of updates made to the Claims Submission Forms on our provider portal, Texas Children’s® Link. The updates were made to ensure claims are processed more accurately and efficiently.
How this impacts providers:
There have been two changes to Texas Children’s® Link Claim Submission Forms as shown below.
- We have removed the “Override Restrictions” check box within the Encounter Information Section due to an increase of denied claims for manually inputted information.
- If a place of service is not available to select, please submit a change request to our Contracting team via Cobblestone Gateway, TCHP’s Contracting platform.
- If a provider is not available to select, please submit a new provider add or contact your Provider Relations Liaison regarding a provider not showing up.
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For ambulance claims, we have added an “Ambulance Information” section for both Claim-level and Services-Line level.
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Next step for Providers: Providers are encouraged to share this communication with their staff.
If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org
For access to all provider alerts, log into: https://www.texaschildrenshealthplan.org/provideralerts