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Important Update Actualización importante:

Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!

¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!

Update: OIG Provider Enrollment Delays

Date: July 22, 2026

Attention: All Providers

Last updated: June 4, 2026

Texas Children's Health Plan (TCHP) is providing an update regarding current processing delays affecting Texas Health and Human Services Office of Inspector General (OIG) Provider Enrollment Integrity Screenings.

The OIG Provider Enrollment Integrity Screenings team has received an unusually high volume of enrollment applications, resulting in processing delays. As a result, most applications are currently being processed within 90–120 days.

TCHP recognizes the impact these delays may have on providers and is working closely with the Texas Health and Human Services Commission (HHSC) and OIG to help minimize disruption. Applications continue to be reviewed in the order received, and OIG is actively addressing the backlog.

TCHP will share additional updates as more information becomes available.

Source: https://www.tmhp.com/news/2026-06-04-oig-provider-enrollment-delays

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org.

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.