Online health care visits anytime, anywhere.

What is Texas Children’s Anywhere Care?

Welcome to Texas Children’s Anywhere Care, where day or night, Texas Children's Health Plan members can have an online visit with a health care provider* to treat a variety of routine medical conditions that are covered by your plan.

How does it work?

Texas Children’s Anywhere Care allows Texas Children’s Health Plan members to consult a live provider about non-emergencies through online health care visits. Our providers can conveniently diagnose and write prescriptions, if necessary, for a variety of routine medical conditions.

This service is only available to Texas Children's Health Plan members and may not be used to treat certain conditions. These include strep throat or injuries needing an X-ray. Infants less than 30 days old should be seen by their primary care provider. Read the FAQ section for more information.

What are the benefits?

When you or your child need medical treatment quickly for non-emergencies, Texas Children’s Anywhere Care allows you to skip the wait at the ER, avoid driving to an urgent care clinic or having to schedule appointments. With online heath care visits, you can have a visit from anywhere — in minutes.

Other benefits of online health care visits include:

24/7 access to trusted providers
Great for non-emergencies, such as fevers, rashes, pink eye, cough, colds and more
Prescriptions, if necessary, are sent to the pharmacy of your choice
Face-to-face online provider visits via computer

When should you use Texas Children's Anywhere Care vs. an urgent care clinic or the emergency room?

Conditions usually seen via an online provider	Conditions usually seen in an urgent care clinic	Conditions usually seen in an emergency room
Allergic reactions Cough, cold or congestion Ear pain Fever in children older than 8 weeks Pink eye Rashes Skin infections Sore throat Vomiting and diarhea	Asthma Flu Minor burns Minor injuries from falls or sports Sprains and strains Urinary tract infection	Broken bones (with deformity) Bleeding that won't stop Extensive or complicated cuts or lacerations Fainting or head injuries with loss of consciuosness or disorientation Fevers in children under 8 weeks Loss or changes of vision Procedures requiring a CT scan or sedation Seizures without a previous diagnosis of epilepsy Serious burns Snake bites Spinal injuries Sudden changes in mental state Sudden shortness of breath or difficulty breathing Vomiting or coughing up blood

Conditions usually seen via an online provider

Conditions usually seen in an urgent care clinic

Conditions usually seen in an emergency room

Allergic reactions
Cough, cold or congestion
Ear pain
Fever in children older than 8 weeks
Pink eye
Rashes
Skin infections
Sore throat
Vomiting and diarhea

Asthma
Flu
Minor burns
Minor injuries from falls or sports
Sprains and strains
Urinary tract infection

Broken bones (with deformity)
Bleeding that won't stop
Extensive or complicated cuts or lacerations
Fainting or head injuries with loss of consciuosness or disorientation
Fevers in children under 8 weeks
Loss or changes of vision
Procedures requiring a CT scan or sedation
Seizures without a previous diagnosis of epilepsy
Serious burns
Snake bites
Spinal injuries
Sudden changes in mental state
Sudden shortness of breath or difficulty breathing
Vomiting or coughing up blood

* Texas Children’s Anywhere Care providers may include doctors and advanced practice providers.