Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Need help signing up for or renewing CHIP and/or Medicaid?

Come see us in person!

Application Assistance Near You

Do you need help applying for or renewing CHIP and/or Medicaid? We know that the process can feel overwhelming and confusing, but our Application Assistance team is ready to help serve you—and in person!

There is a representative in your area that can help you if you need assistance filling out your application and/or renewal packet.

Be Prepared for Your Visit!

Before you visit one of our Application Assistance service area locations, you will need to gather documents that will be needed at your appointment:

Your child's Social Security Number.
Your child's U.S. Birth Certificate or proof of legal residency status.
Your family income within the last 30 days.

Our Service Area Locations:

New service area locations will be added regularly, so check the list for a location that is convenient to you.