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ALERT! We now encourage our patients to save their spot in line before coming into the clinic.

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If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. If you have a medical emergency, call 9-1-1 for help.

If you need help with disaster assistance, you can call 2-1-1. This will connect you with the State Emergency Assistance Registry. | Click here for more information

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    Member Advisory Group (MAG)

    Join our Member Advisory Group!

    We want your honest feedback on how Texas Children’s Health Plan can improve the way we care for our members.

    Our Member Advisory Group meetings are a great opportunity to ask questions and share ideas on how we can improve. Members and their parents may attend at no cost. Member Advisory Group meetings are held online and participants include Health Plan members, staff and community partners.

      Member Advisory Group Meetings 2024 Schedule


      July 23 and October 24, 2024
      12:00 p.m. - 1:15 p.m. CT (online)

      STAR Kids

      July 30 and October 17, 2024
      4:00 p.m. - 5:15 p.m. CT (online)

      Register Now!


      STAR/CHIP: Call 832-828-1650 or email

      STAR Kids: Call 903-594-4958  or email

      Reward Card

      Earn a $10 gift card for sharing your thoughts!

      We are committed to providing you with the best care. To say thank you for your honest feedback and for attending a Member Advisory Group Meeting, we will send you a $10 gift card.

      Topics will include:

      • Texas Children’s Health Plan services, programs and events.
      • Reviewing member materials.
      • Improvement opportunities for all areas of the Health Plan.
      • Community resources.

      How do I claim my card?

      • Register and attend a virtual Member Advisory Group meeting.
      • Once you have joined the online meeting, submit your name in the meeting chat.

      Who is eligible?

      CHIP, STAR, and STAR Kids members who attend the Member Advisory Group meetings during January 1, 2024 and December 31, 2024.

      Restriction and limitations may apply. Eligible participants may receive one (1) card per household per meeting, not to exceed $40/year. Valid from January 1, 2024, to December 31, 2024.