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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Your Child Benefits

Children’s Health Insurance Program (CHIP)

CHIP benefits are available to your child from birth to 18 years of age. They include:

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CHIP HHSC
  • Doctor visits.
  • Dental care and teeth cleaning.
  • Prescriptions.
  • Eye care and glasses.
  • Hospital care.
  • Hearing tests.
  • X-rays.
  • Much more!

For more information about the CHIP benefits and how to obtain your member handbook, please click here.

STAR Medicaid

STAR Medicaid benefits are available for your child from birth up to 21 years of age. They include: 

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STAR Medicaid
  • Doctor visits.
  • Vaccines.
  • Prescription drugs.
  • Eye exams and glasses.
  • Dental care for kids.
  • Hearing tests.
  • Hospital care.
  • Drug abuse services.
  • Much more!

For more information about the STAR Medicaid benefits and how to obtain your member handbook, please click here.
 

STAR Kids

STAR Medicaid benefits are available for your child from birth up to 21 years of age. They include:

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STAR Kids
  • Doctor visits.
  • Vaccines.
  • Prescription drugs.
  • Eye exams and glasses.
  • Dental care for kids.
  • Hearing tests.
  • Hospital care.
  • Drug abuse services.
  • Much more!

For more information about the STAR Medicaid benefits and how to obtain your member handbook, please click here.

Caring for our Young Members

Join Our Case Management Program

The exclusive Case Management program by Texas Children's Health Plan is a benefit offered to help children birth through 20 years of age with a health condition (illness, injury, or disability). Our dedicated case managers will help you gain access to needed medical, social, educational, and other services. 

The available case management programs include:

  • An asthma program that teaches you how to control your or your child’s asthma.
  • A diabetes program.
  • A weight management program.
  • A program to help manage the child’s behavioral and emotional changes.
  • And more.

To speak to a case manager, please call 832-828-1430. 

Extra Support for Special Health Needs

We offer extra support and education at no cost for special health needs such as asthma, autism, diabetes, mental health, weight management, and more. Our case managers will offer personal help, manage your treatment plan, and set goals for your health.

If your family needs extra support, please call a case manager at 832-828-1430.

Healthy Rewards Program

Our Healthy Rewards Program offers benefits and rewards that can help keep your family healthy, such as:

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Healthy Rewards Program
  • Reward cards for keeping up with medical visits.
  • Prenatal and baby care classes.
  • Portable cribs for newborns.
  • Special family events.
  • Transportation services.
  • 24-Hour nurse help line.
  • And much more!

Check out our Healthy Rewards website to learn more.
 

Educational Resources

For extra personal support and guidance on how to manage your or your child’s special health care needs, please click here.

To learn more about infant and child health care, including well-child checkups, vaccines, and tips to keep them healthy, please click here.

For information, tools and resources to help your teen transition from child to adult care, please click here.

Transportation services

Do you need transportation services to your next doctor’s or dentist appointment, or the pharmacy? We can arrange a ride for you at no cost!

Learn more