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ALERT! We now encourage our patients to save their spot in line before coming into the clinic.

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ATTENTION MEMBERS: Flexible appeal policy ending soon! | Learn more

MEMBERS: Remember to take the annual CAHPS Survey! | Learn more

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Make sure your contact information is up to date!

Provide us with your updated contact information.

Click here!

Renew My Plan

Coverage Alert!

Don't lose your Medicaid Plan!

Medicaid rules are changing! Very soon, some members on Medicaid will need to renew their coverage. If you don’t renew, you risk losing your plan and your access to care.

Why is this change happening?

On Thursday, December 29, 2022, the Consolidated Appropriations Act, 2023 (CAA, 2023) was enacted. The CAA ended the auto-renewals for Medicaid. It did not, however, state the end date of the COVID-19 public health emergency. That is still in effect as of January 2023.

How will I know when it's time for me to renew my coverage?

Texas Health and Human Services Commission (HHSC) will be reaching out to members who need to renew their coverage. They will be sending mail correspondence with specific directions and timing for each individual. Keep your eye out for a bright yellow envelope!

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End of Continuous Coverage

    So, what do I need to do today?

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      Update your contact information

      Step 1 – Make sure your contact information is up to date!

      This will ensure HHSC can reach you so that you don’t miss out on the renewal process. You have two options:

      • Visit YourTexasBenefits.com or call 2-1-1, option 2, to update your mailing address, email address and phone number.
      • Temporarily, HHSC has approved Texas Children’s Health Plan to intake contact information. We will then provide your updated information to HHSC for processing. Click here to provide us with your updated contact information.

      Update Your Contact Information

       

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      Give HHSC Documents

      Step 2 – Prepare to give HHSC additional documents.

      You may need to share documents that prove your child’s social security number and your family income within the last 30 days. (Pregnant women may also need to provide their current address.) Being prepared to gather this information for HHSC will save you time later.

       

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      Watch your mailbox

      Step 3 – Watch your mailbox.

      All communication from HHSC about the renewal process will be shared with you via mail. Check your mail regularly! You don’t want to miss or lose the yellow envelope from HHSC.

       

      Public Health Emergency FAQ

      End of Continuous Medicaid Coverage FAQ

      Good Health Starts Here!

      Renew now to continue to take advantage of our member exclusive extra benefits with our Healthy Rewards Program*, which includes:

      • Transportation assistance at no-cost
      • Rewards for important health checkups
      • Portable crib at no cost for new moms
      • Meals for moms
      • Health Education Events
      • Much more!
      Learn More