All in for a faster claims process | Texas Children's Health Plan

Texas Children’s® Link

One single platform with all the information you need.

All in for a faster claims process

Welcome to Texas Children’s® Link, our new platform that consolidates communications into one single, robust and powerful system! 

This new system is built to enhance collaboration between Texas Children’s® Health Plan staff, members and providers.

As a Texas Children’s Link user, you can:

  • View Texas Children’s Health Plan member eligibility and benefits – Access members’ coverage information.
  • Manage referrals, orders and prior authorizations – Submit and review authorizations and notification letters electronically.
  • Access patient clinical activity provided at Texas Children’s – Eligible provider types will have access to view clinical records for services provided at Texas Children's care locations.
  • Submit, review and appeal claims  – Submit claims and/or claim appeals for our members and check statuses.
  • Manage your population – Access care management tools, scorecards and analytics that help you coordinate your patient populations' care. 

Our Provider Relations team will be offering online training sessions to bring you up to speed on this new system and its features. We also offer online training modules.

If you have questions regarding account access or training, please contact your Provider Liaison or call us at (832) 828-1004 (toll free 1-800-731-8527).