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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Welcome Back!

Explore the resources available on this site as you transition back to the office. If you have questions, please reach out to your manager. If you have suggestions for additional content or support to add to this page, please reach out to the Marketing Team. 

Join us for some food when you're back!

Ooh La La! Breakfast

Monday Jan. 6th and Tuesday Jan. 7th

Stop down to the basement event room and grab a nice breakfast from 8:30 a.m. to 10:30 a.m.

You can also pick up your new Texas Children’s Health Plan Tumbler and your IT mousepad (one per employee).

Fiesta! Welcome Back - Lunch

Wednesday, Jan. 8 and Thursday, Jan. 9 
Come on down to the basement event room for a delicious lunch, some deserts and a chance to connect with your colleagues. The event will run 11:30 a.m. – 1:30 p.m.

Get tips and support for when you come back to the office!

At the West Loop South building, all employees should park in the garage. You can park in any space that is not marked as reserved.

To access get into the garage, you will need your ID Badge setup to give you access. If you can, it would make sense to stop by and try your badge before you return to building for work. If it does not work, fill out the Badge Access Form on Connect to get access.

Remember that we keep the surface lot spaces (outside the garage) open and available for the Texas Children’s patients that visit our building. 

If you are at the Beaumont office, contact Hlandry@ac-us.com to get parking lot access. 

If you are in the Tyler office, contact Cade Crumley to get parking access.

Add a Printer

Reserve a Conference Room

Use the Video in Conference Rooms

Basement - Cafe / Gym
8th Floor -  Claims Administration / Care Coordination
9th Floor -  Member Services & Eligibility / Marketing / Provider Relations / Quality / Pharmacy / Utilization Management
10th Floor - Non-TCHP Floor
11th Floor -  TCHP IS Support / Credentialing Management / Community Health and Support
12th Floor -  Business Operations
13th Floor -  TCH and TCHP Finance and Payroll
14th Floor -  Executive and Administration / Medical Affairs / Legal / Contracting / Program Integrity/ Compliance / Education Team/ PMO

Get a workout during work

Did you know that our West Loop South building has a full service gym in the basement. It has free weights, exercise machines, treadmills and elliptical machines.

And it has showers and lockers you can use if you want to get a workout in before work or during lunch!


Feed your body and get a snack

Our West Loop South building hosts a café in the basement too! You can stop down and grab a hot breakfast or lunch, or even just a snack.

We also have healthy salads and snacks on the 11th floor! Not only has the area been revamped, but it now features the Farmer's Fridge, which contains fresh salads, grain bowls, and other nutritious foods,

Get started with the Farmer's Fridge using the QR code below

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Farmer's Fridge

Get out of the office for a bite

There are also a ton of great restaurants right around our offices. You can use the links below to check them out too.

Around the West Loop South office

Eater Houston:  https://houston.eater.com/maps/best-restaurants-bellaire-texas
From Yelp: https://www.yelp.com/search?find_desc=restaurants&find_loc=Bellaire%2C+TX

  • Familiarize yourself with the floor map and locate the nearest exit.
  • Always use handrails in stairways and stairwells.
  • Identify the emergency kit locations on your floor.
  • Ensure to lock your PC when leaving your desk.

Etiquette Reminders

  • Follow a business casual dress code.
  • Use designated areas for personal calls.
  • Be responsible for cleaning up after yourself.
  • Refrain from bringing strong smelling foods into the office.
  • Take the initiative to clean out the fridge.