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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Authorization Extension for STAR Kids Members

Attention STAR Kids Providers May 17, 2017Authorization Extension for STAR Kids Members The Health and Human Services Commission expects managed care organizations to extend long term services and supports (such as Personal Care Services, Community First Choice, and Private Duty Nursing) authorizations for services until completion of the STAR Kids Screening and Assessment Instrument (SAI), but no longer than July 1, 2017. In order to receive payment for these services, you must have authorization from Texas Children’s Health Plan, and the SAI must be completed by July 1, 2017. Please encourage your STAR Kids patients to complete the SAI so that Texas Children’s Health Plan can accurately assess the care they need and remit timely payment for completed services. The Texas Children’s Health Plan Provider Relations Department is available to take your call Monday through Friday from 8 a.m. to 5 p.m. Contact your Provider Relations Representative with any questions at 1-800-731-8257. Thank you for partnering with Texas Children’s Health Plan to care for the needs of our members.