OB/GYN appointment availability standards

What are appointment availability standards? How do you as a provider with Texas Children’s Health Plan play a role? In 2015 Senate Bill 760 passed, requiring Texas Health and Human Services Commission (HHSC) to monitor the provider networks of managed care organizations. Texas Children’s Health Plan would like to ensure members are able to schedule appointments with providers in accordance with the HHSC’s appointment accessibility guidelines.                   **Texas Children’s Health Plan periodically surveys each participating provider to ensure that members are able to access medical care within the provider network. If you have further questions regarding your ability to meet the standards, please contact your Provider Relations Manager (PRM). For a list of PRMs by service area, visit tchp.us. Click on For Providers to meet the PRM team by service area. Phone numbers and email addresses can be found here.