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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Health and Human Services (HHS) Promotes Women’s Health by Raising Awareness of Long-Acting Reversible Contraception (LARC)

Effective Date: March 5, 2020 The American College of Obstetricians and Gynecologists recommends LARCs for the following reasons:
  • LARCs are the most effective reversible contraceptive method
  • There is no further action required for the patient to avoid pregnancy after the device is in place
  • LARCs have high rates of patient satisfaction and method continuation
  • LARCs can be removed at any time if the patient plans to conceive or use another form of birth control
How this impacts providers: Providers must decide if their patient qualifies as an ideal candidate for LARC by following the recommendations outlined in the HHS Texas LARC Toolkit: Texas LARC Toolkit When providers recommend a LARC for their patient they should ensure proper education and understanding prior to obtaining consent from the patient. Next steps for providers: Providers should verify that correct billing processes are in place including proper coding. For LARCs, the provider will bill for both insertion of the device and the device itself. The date of the insertion and the date of the device claim do not have to be the same for reimbursement. LARC Codes
CodeDescription
58300IUD Insertion
11981Implant Insertion
   LARC Device codes
CodeDescription
J7297Liletta®
J7298Mirena ®
J7300Paragard®
J7301Skyla®
J7307Nexplanon®
J7296Kyleena ®
  LARC resources for providers:Texas Medicaid Provider Procedures Manual LARC PolicyTexas Vendor Drug Program LARC ProductsTexas Health Steps LARC Course The American College of Obstetricians and Gynecologists  LARC clinical and training resources LARCs are a covered service in both the Healthy Texas Women program and the Family Planning Program and for Medicaid members who receive care through Medicaid for Pregnant Women. This service is excluded from the CHIP Program.   If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers