SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Attention: All Providers and PharmaciesEffective Date: April 21, 2020Call to action: VDP temporarily revised the preferred drug list to address reported possible drug shortages. A new claims processing edit has also been added to prevent overutilization of antimalarial drugs.
Expanded NDCs: The non-preferred status of certain generic formulation NDCs were temporarily removed. The change allows pharmacies to dispense these drugs without requiring a non-preferred prior authorization, and provide continued access to necessary medication. The full list of NDCs can be found on the VDP website:
Expanded drug list: The non-preferred status for drugs within certain drug classes were temporarily removed in response to real or potential drug shortages. The change allows providers to prescriber these drugs without requiring a non-preferred prior authorization, This is a temporary change until the preferred products are sufficiently available in the market. A list of added drugs can also be found on the VDP website.
New limits for antimalarial drugs: On March 20, 2020, the Texas State Board of Pharmacy (TSBP) adopted emergency rules regarding dispensing of antimalarial drugs to prevent stockpiling. The rule does not apply to a prescription issued for a person already established on the medication for treatment of conditions such as rheumatoid arthritis or lupus.
Texas Medicaid has also implemented a claims processing edit to align with TSBP to prevent inappropriate use of medications. Members who have not had at least one (1) claim for chloroquine, hydroxychloroquine, and mefloquine in the past year are not subject to any rules. On or after March 23, members new to therapy will be limited to a 14-day supply and no refills. This edit will be live as of April 20, 2020.
How this impacts providers: Providers are encouraged to review the list of alternative medications in the event their patient is unable to obtain medication from their pharmacy. Pharmacies should dispense alternative NDCs if others are unavailable. Providers should also clarify the intended of use antimalarial drugs for patients new to therapy on or after March 23, 2020.
Next steps for providers: Prescribers and pharmacies should continue to monitor their patients, and report drug availability issues to HHSC using Form 1315.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.
