Labor Day Holiday Día del Trabajo

Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!

Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!

New Rewards Coming Soon! ¡Se vienen nuevas recompensas!

Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.

¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.

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Cures Act EVV: Required EVV Training Webinars in May and June

Attention: Financial Management Services Agencies (FMSA)Effective Date: 6/2/2020 – 6/3/2020Call to action: In May and June, the Health and Human Services Commission (HHSC) and Texas Medicaid & Healthcare Partnership (TMHP) will hold live Electronic Visit Verification (EVV) policy and EVV Portal training webinars for program providers and financial management service agencies (FMSAs) required to use EVV by the Cures Act. How this impacts providers: Program providers and FMSAs affected by the Cures Act EVV expansion must complete EVV Portal training and EVV policy training before Dec. 1, 2020, and then annually. Please see the following link for more information: https://hhs.texas.gov/sites/default/files/documents/doing-business-with-hhs/providers/long-term-care/evv/evv-required-training-checklist.pdfNext steps for providers: To meet the training requirement, program providers and FMSAs attending these webinars must:
  1. Register for Session 1.
  2. Register for Session 2.
  3. Attend both sessions from start to finish.
FMSAs Date Time
Session 1June 2, 20208:30 a.m. to 12:30 p.m.
Session 2June 3, 20208:30 a.m. to 12:30 p.m.
Session 1: https://register.gotowebinar.com/register/7707669276302648331 Session 2: https://register.gotowebinar.com/register/1673472497254040331 Program providers and FMSAs can also meet training requirements by completing computer-based training (CBT) online in the HHSC Learning Portal and TMHP Learning Management System (LMS). Users must have a user name and password to access training materials on the LMS. Visit the following link to register:https://tmhp.exceedlms.com/student/authentication/register HHSC and TMHP are planning additional live training events this fall and will provide more information when available. For questions about registration or the EVV Portal, contact evv@tmhp.com. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.