Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
El Plan de Salud Infantil de Texas estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante nuestra ausencia, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro 4 de julio!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
Invoices Required for Manually Priced Laboratory Testing Claims Submissions
Attention: Laboratory Providers
Effective Date: September 21, 2020Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Laboratory providers submitting claims for COVID-19 testing or other services for a manually priced test must include the appropriate invoice(s) and documentation to ensure that manually priced laboratory claims (including claims that may or may not be for Coronavirus [COVID-19] testing) are processed timely and correctly. COVID-19 testing claims that are submitted with manually priced procedure codes will need to be submitted as paper claims.
References:TMHP Notice September 21, 2020TMHP Notice November 5, 2020TMHP Notice November 30, 2020The six codes identified as manually priced are as follows:
How this impacts providers: New Manually Priced Laboratory Testing Claims (Including COVID-19 Testing)
Providers submitting new manually priced laboratory testing claims must send the invoices with the paper claims to:
Texas Medicaid & Healthcare Partnership
Claims
PO Box 200555
Austin, TX 78720-0555
Process for Submitting Claims for Manually Priced Services:
Denied Laboratory Claims (Including COVID-19 Testing Claims)
Manually priced laboratory testing claims submitted without the appropriate invoice for a paper claim will be denied. Testing claims that do not have the invoices will be denied with the following explanation of benefits (EOB):
00275: This claim has been denied and will be returned for additional information. Refile original claim with invoice for payment of this service.
COVID-19 testing claims that are denied for lack of documentation must be resubmitted to the following address:
Texas Medicaid & Healthcare Partnership
Appeals/Adjustments
PO Box 200645
Austin, TX 78720-0645
The reimbursement rate is 89.5% of the submitted invoice.
Next steps for providers: Providers submitting new manually priced laboratory testing claims (Including COVID-19 Testing) must send the invoices with the paper claims to: