SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Providers Must Update their Enrollment and Demographic Information with TMHP
Date: April 1, 2021
Attention: All Providers
Effective Date: April 1, 2021Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Texas Children’s Health Plan (TCHP) encourages network providers to update their enrollment and demographic information with Texas Medicaid Healthcare Partnership (TMHP) beginning April 1, 2021. TMHP is the Health and Human Services Commission’s (HHSC) provider enrollment administrator and authoritative source for enrollment and demographic information. Once demographic and enrollment information is updated with TMHP, this data will be reconciled with information on file with TCHP.
How this impacts providers: Updates to provider’s current enrollment, new practice locations or change of ownership updates, can be made on this site titled “Provider Enrollment on the Portal, A Step by Step Guide”, accessible here: https://www.tmhp.com/sites/default/files/microsites/enrollment/index.html.
For instructions on how to make other demographic updates to your current enrollment, access the document titled “Provider Information Management System (PIMS) User Guide”, accessible here:
https://www.tmhp.com/sites/default/files/file-library/edi/PIMS-user-guide-r2020-11-19.pdf.
Both of these sites are also easily accessible from TCHP’s “For Providers” webpage:
https://www.texaschildrenshealthplan.org/for-providers.
Next steps for providers: Providers should take action on this request as soon as possible to ensure that their enrollment and demographic information is updated with TMHP and reconciled with their contracted MCOs.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers
