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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Update to COVID-19 Monoclonal Antibody Therapy Administration Codes 0034A and 0064A are Now Medicaid and CHIP Benefits

Date: November 17, 2021 Attention: All Providers Effective Date: Dates of service on or after October 20, 2021Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Effective for dates of service on or after October 20, 2021, in accordance with the U.S. Food and Drug Administration (FDA) amendments to the Emergency Use Authorizations (EUAs), COVID-19 vaccine administration procedure codes 0034A and 0064A are now benefits of Medicaid and CHIP. How this impacts providers: The FDA amendments to the EUAs allow the following:
  • The use of a single booster dose of the Janssen COVID-19 vaccine (procedure code 0034A), at least two months after completion of the single-dose primary regimen to individuals who are 18 years of age and older.
  • The use of a single booster dose of the Moderna COVID-19 vaccine (procedure code 0064A), at least six months after completion of the primary series in:
  • Individuals 65 years of age and older.
  • Long-term care facility residents.
  • Individuals 18 through 64 years of age with underlying medical conditions.
  • Individuals 18 through 64 years of age at increased risk for exposure and transmission due to occupational or institutional setting.
Note: Moderna COVID-19 vaccine procedure code 91306 is processed as informational only.
  • The use of any of the available COVID-19 vaccines as a heterologous (“mix and match”) booster dose in eligible individuals after completion of the primary vaccination with a different COVID-19 vaccine.
Place of ServiceProvider Type
OfficePhysician assistant (PA), nurse practitioner (NP), clinical nurse specialist (CNS), physician, pharmacist, certified nurse midwife (CNM), federally qualified healthcare centers (FQHC), Comprehensive Care Program (CCP) provider, nephrology (hemodialysis, renal dialysis), rural health clinic (RHC), and pharmacy providers
HomePA, NP, CNS, physician, home health agency, and CCP providers
Outpatient hospitalFQHC, hospital, nephrology (hemodialysis, renal dialysis), renal dialysis facility, and RHC providers
Other locationPA, NP, CNS, physician, FQHC, CCP provider, and RHC providers
Procedure code M0201 (COVID-19 vaccine administration inside a patient’s home) can be billed in the Home setting with procedure code 0034A or 0064A, as of October 20, 2021. Providers may bill MCOs retroactively for COVID-19 vaccine administration code 0034A or 0064A provided on or after October 20, 2021. TCHP must reprocess affected claims submitted with the procedure code and date of service on or after October 20, 2021. Providers are not required to appeal the claims unless they are denied for additional reasons after the claims reprocessing is complete. Next steps for providers: Providers should share this communication with their staff. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.