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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

HHSC to Request Extension of EVV Cures Act Home Health Care Services Implementation to January 1, 2024

Date: April 26, 2022 Attention: Personal Care Services, Financial Management Services Agencies and CDS employers Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated with the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: To update our provider network, federal law requires states to implement Electronic Visit Verification for Medicaid home health care services by January 1, 2023. The Health and Human Services Commission (HHSC) will request a good faith effort (GFE) exemption from the Centers for Medicare and Medicaid Services (CMS) to extend this deadline by one year. CMS will begin accepting GFE requests in July 2022. HHSC plans to submit a request at that time and expects to receive a response from CMS within 30 days. Resource:HHSC to Request Extension of EVV Cures Act Home Health Care Services Implementation to Jan. 1, 2024 How this impacts providers:
  • HHSC intends to implement EVV for Medicaid home health care services on January 1, 2024.
  • HHSC will continue posting updates as they become available.
  • HHSC will discuss this topic in the April HHSC EVV Payer Workgroup.
Next steps for providers: Providers should remain current with the updates on this topic by logging onto wwwthecheckup.org.   If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.