If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more
Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más
UPDATED: New EVV Vendor System HHAeXchange Launching October 1, 2023
Date: June 28, 2023
Attention: All Providers
Effective Date: October 1, 2023
Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that a new single state funded Electronic Visit Verification (EVV) vendor system, HHAeXchange, is launching October 1, 2023.
On April 26, 2022, the Texas Health and Human Services Commission (HHSC) posted a solicitation for EVV System Management Services. Through a competitive selection process, HHSC has selected Accenture State Healthcare Services LLC.
How this impacts providers: Accenture will continue to be known as the Texas Medicaid & Healthcare Partnership (TMHP) for this contract. Accenture is partnering with HHAeXchange to provide a new, single EVV vendor system.
Accenture’s responsibilities will include:
Providing and managing the new, single, state-funded EVV vendor system provided by HHAeXchange.
- Reviewing and approving EVV proprietary systems.
- Coordinating EVV system integration with the EVV Aggregator.
- Providing operational and technical support for the functions listed above.
Next steps for providers: Users of the current EVV vendor systems (DataLogic/Vesta or First Data/AuthentiCare) must transition to HHAeXchange or receive approval as an EVV Proprietary System Operator by October 1, 2023.
More information and resources:
- Review the Next Steps and Timeline for Transition to HHAeXchangedocument outlining:
- HHAeXchange Information Sessions - in-person sessions in July 2023.
- HHAeXchange Provider Onboarding Form - Program providers and FMSAs will need to complete and submit the HHAeXchange Provider Onboarding Form. The form is currently being finalized and a link to the form will be provided in a future notice (posting soon).
- HHAeXchange System Training will be available starting in August 2023.
- Access to the HHAeXchange Portal starts in September 2023 - Program providers, FMSAs and CDS employers who have successfully completed HHAeXchange Portal EVV system training will receive credentials to log in to the HHAeXchange Portal starting in September.
- For additional information for current EVV users, reference the EVV Vendor Transition Overview notice.
- HHSC also shared this information on the EVV web page in the notice published on May 5, 2023.
Next steps for providers: Providers are encouraged to share this communication with their staff.
If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.
For access to all provider alerts, log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers