Texas Children’s® Link Site Validation Requirements
Date: September 14, 2026
Attention: Texas Children’s® Link (provider portal) Site Administrators
Site Verification Deadline: October 19, 2026
Call to action: Texas Children’s Health Plan (TCHP) would like to issue a second reminder regarding the Texas Children’s® Link Site Validation Requirements. This requirement is mandated to protect patient privacy; every 6 months Texas Children’s requires that the Site Administrator for each Texas Children’s Link site validates that all current users are still part of its organization. Site administrators are required to complete the biannual site verification process within the provider portal to maintain access and ensure uninterrupted operations.
Click here for the instructions for site administrators to perform the validation. |
Communications from TCHP:
- An email was sent to impacted users that includes step by step instructions on how to complete the validation.
- All users for your site will see a Site Verification notification upon their initial login during the site verification timeframe (between 9/11/26 and 10/19/26). This notification will display regardless of whether your site has performed verification.
Site Administrator Assistance: Please contact your assigned Account Lead and Provider Relations Liaison. To find their contact information visit. Meet Our Team | Texas Children's Health Plan or you can send an email to providerrelations@texaschildrens.org.
Next step for Providers: Providers are strongly encouraged to adhere to the instructions described in the communication regarding the validation requirement to ensure continued access and avoid potential interruptions to their operations.
For access to all provider alerts www.texaschildrenshealthplan.org/provideralerts