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ALERT! We now encourage our patients to save their spot in line before coming into the clinic.

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ALERT FOR MEMBERS IN TYLER, TEXAS:
If you need help due to the recent storms, power outages, and/or flooding in, visit findhelp.org. You can find free or reduced-cost resources including food, housing, healthcare and more. 

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Meet Our Team

Provider Relations Liaisons

Texas Children’s Health Plan maintains a strong commitment to meeting the needs of our providers. Our Provider Relations Liaisons are responsible for the overall management of the Texas Children’s Health Plan Provider Network. Some of their responsibilities include the following:

  • Educate providers on administrative policies and procedures
  • Communicate changes and updates that assist providers in the efficient administration of our plan
  • Advocate on behalf of our providers when working to problem solve and offer solutions for each practice’s individual needs
  • Initiate the onboarding process for new providers
  • Assess the needs of a particular service area
  • Manage changes to the demographic information of participating providers

Please click "View all Team Members" for the contact information for our Provider Relations Liaisons to assist with your inquiries.


Clinical Practice Consultants

TCHP Quality consultants are here to offer support to our providers. Ultimately, CPC and provider partnerships help providers achieve top-notch performance.

Our Clinical Practice Consultants are available to support providers with the following:

  • Nurse partners who assist providers with aligning processes with evidence-based research and clinical practice guidelines
  • Offer consultation focused on TCHP Quality Improvement Initiatives
  • Help providers learn how to navigate quality improvement initiatives
  • Support providers with identifying gaps in care and  surpassing benchmarks
  • Consult with providers on how to acquire incentives

Please click "View all Team Members" for the Clinical Practice Consultants contact information.

Audrey Voss, DNP, RN, PMH-BC, CPHQ, LSSYB

  • 11 years of professional nursing experience.
  • Expertise in behavioral health integration, psychiatric mental health nursing, and risk/quality management

Schedule a customized individual consultation session or group panel discussion.

Please contact us via email: ClinicalPerformance@TexasChildrens.org

We look forward to working with you!