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July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Meet Our Team

Provider Relations Liaisons

Texas Children’s Health Plan maintains a strong commitment to meeting the needs of our providers. Our Provider Relations Liaisons are responsible for the overall management of the Texas Children’s Health Plan Provider Network. Some of their responsibilities include the following:

  • Educate providers on administrative policies and procedures
  • Communicate changes and updates that assist providers in the efficient administration of our plan
  • Advocate on behalf of our providers when working to problem solve and offer solutions for each practice’s individual needs
  • Initiate the onboarding process for new providers
  • Assess the needs of a particular service area
  • Manage changes to the demographic information of participating providers

Please click "View all Team Members" for the contact information for our Provider Relations Liaisons to assist with your inquiries.

JoAnn Berndt
JRBerndt@texaschildrens.org

Johnna Blount
JLBlount@texaschildrens.org

Joyce Bumbard
jfbumba1@texaschildrens.org

Joycelyn Harris
jeharri3@texaschildrens.org

Lina Hernandez 
laherna4@texaschildrens.org

Megan Henley
mshenle1@texaschildrens.org

Christy Johnson
cljohns3@texaschildrens.org

Monica Martinez
MGMartin@texaschildrens.org

Bertha Penrice
BPPenric@texaschildrens.org

Maria Perez
mxperez1@texaschildrens.org

Briana Stukas
bastukas@texaschildrens.org

Sheria Smith
Slsmith8@texaschildrens.org

Celeste Trejo
cutrejo@texaschildrens.org


Clinical Practice Consultants

TCHP Quality consultants are here to offer support to our providers. Ultimately, CPC and provider partnerships help providers achieve top-notch performance.

Our Clinical Practice Consultants are available to support providers with the following:

  • Nurse partners who assist providers with aligning processes with evidence-based research and clinical practice guidelines
  • Offer consultation focused on TCHP Quality Improvement Initiatives
  • Help providers learn how to navigate quality improvement initiatives
  • Support providers with identifying gaps in care and  surpassing benchmarks
  • Consult with providers on how to acquire incentives

Please click "View all Team Members" for the Clinical Practice Consultants contact information.

Audrey Voss, DNP, RN, PMH-BC, CPHQ, LSSYB

  • 11 years of professional nursing experience.
  • Expertise in behavioral health integration, psychiatric mental health nursing, and risk/quality management

Schedule a customized individual consultation session or group panel discussion.

Please contact us via email: ClinicalPerformance@TexasChildrens.org

We look forward to working with you!