SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
New Texas Medicaid & Healthcare Partnership (TMHP) Contracts
Date: October 10, 2023
Attention: All Providers
Effective date: September 1, 2023
Call to action: The purpose of this communication is to inform providers that effective September 1, 2023 two new Texas Medicaid and Healthcare Partnership (TMHP) contracts went live:
Accenture State Healthcare Services LLC (Accenture) is now the TMHP Business Operations and Business Integration (BusOps) vendor.
The TMHP BusOps vendor acts as the project management office across the TMHP vendors and will manage the overall Medicaid ecosystem, including support services such as project management, prior authorizations, and medical necessity determinations, call center, Medicaid enrollment outreach, and mailroom/document intake services.
Deloitte Consulting LLP is now the TMHP Application Maintenance and Development (AMD) vendor.
The TMHP AMD vendor is responsible for supporting and maintaining Texas Medicaid information technology applications such as:
Provider Enrollment and Management System
Electronic Visit Verification aggregator and portal,
Prior Authorization on the Portal; and,
The Medicaid Client Portal.
As a reminder, TMHP handles fee-for-service claims processing, provider enrollment, and a wide range of other functions on behalf of the Health and Human Services Commission (HHSC).
Future Contract information:
In December 2024 a third TMHP contract for Claims Processing and Adjudication and Financial Services (Claims) with Conduent State Healthcare, LLC (Conduent) will be implemented.
The TMHP Claims vendor will perform fee-for-service claim processing and fiscal agent responsibilities such as claim payment and recovery of overpayments.
HHSC plans to implement the out-patient prospective payment system methodology for out-patient services with the Enhanced Ambulatory Patient Group as part of Conduent’s go-live in December 2024.
TMHP claims processing will continue as-is until the new TMHP Claims contract is fully implemented in December 2024.
How this impacts providers: HHSC has identified no impacts to stakeholders as a result of the September 1, 2023 transition.
Next step for Providers: TCHP and HHSC will provide more information about this transition along with any next steps that you need to take as the transition progresses. Sign up for GovDelivery to receive email updates and check tmhp.com regularly. For updates from TCHP, go to www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.
