Updates to HHAeXchange Training Resources

Date: March 4, 2024

Attention: EVV Program Providers and FMSAs

Call to action: Texas Children’s Health Plan (TCHP) would like to make providers aware that HHAeXchange has updated its training resources available for Electronic Visit Verification (EVV) program providers and financial management services agencies (FMSAs) that use the HHAeXchange Portal as their EVV system.

How this impacts providers: The updated training resources, located on the HHAeXchange webpage, include:

• HHAX Provider Portal FAQs (PDF)
• HHAX EVV Aggregation Transaction Manager Rule Holds and Resolutions (PDF)

Next step for Providers: Applicable providers should complete this training as needed.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.