Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Call to action: The purpose of the communication is to inform prescribers of changes to the annual CMS Drug Utilization Review (DUR) Survey. The survey contains a new, required section of responses related to the Texas Prescription Drug Monitoring Program (PDMP). This year's survey is for data material from Federal Fiscal Year (FFY) 2023 (Oct. 1, 2022, to Sept. 30, 2023). Link to survey: CMS DUR Annual Survey–Provider PDMP Survey
How this impacts providers: This voluntary provider survey created by Health and Human Services Commission (HHSC) will assist HHSC in gathering the required data needed to report on Texas's PDMP usage and meet federal reporting requirements for the following DUR Survey question:
The percentage of covered providers (as determined pursuant to a process established by the State) who checked the prescription drug history of a covered individual through a PDMP before prescribing a controlled substance to such an individual.
How this information was obtained (through provider survey, provider attestation, PDMP vendor report, raw PDMP data using the median, or another method).
Survey Directions:
HHSC disseminated this survey across multiple platforms, meaning you may receive multiple invitations to complete it. Complete the survey only once.
The survey should be completed once by each individual prescriber.
Prescriber’s feedback is invaluable, and completing the survey once, ensures accurate and comprehensive data collection.
