Skip to main content
Severe Weather Alert Alerta de clima severo

If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more

Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

Updated Prior Authorization Criteria for Therapy with Burosumab-Twza (Crysvita)

Date: July 25, 2024

Attention: All Providers

Effective date: July 1, 2024

Call to action: Texas Children’s Health Plan’s prior authorization (PA) criteria for renewal or continuation therapy with burosumab-twza (Crysvita) has changed, effective for dates of service on or after July 1, 2024.

TCHP’s criteria for determining medical necessity for renewal or continuation therapy with burosumab-twza (Crysvita) is aligned with Texas Medicaid policy, as outlined in Texas Medicaid Provider Procedures Manual including the following update:

Clinical documentation from the physician must confirm that the member has demonstrated a positive clinical response to burosumab-twza (Crysvita), such as enhanced height velocity, improvement in a skeletal deformity, reduction of fractures, and reduction of generalized bone pain.

How this impacts providers and next steps:

Providers should review the updated Texas Medicaid policy for burosumab-twza (Crysvita) as outlined in Texas Medicaid Provider Procedure Manual Outpatient Drug Services Handbook available here and share this update with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.