SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Collaborative Care Model (CoCM) Attestation Process to Update August 1, 2024
Date: July 26, 2024
Attention: All Providers
Effective Date: August 1, 2024
Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that effective August 1, 2024, the Attestation Form for the Collaborative Care Model (CoCM) in Texas Medicaid will be removed from the Texas Medicaid & Healthcare Partnership (TMHP) website and made available in the Provider Enrollment and Management System (PEMS).
Prior to delivering CoCM services, applicable providers will be required to complete the CoCM attestation form in PEMS to confirm that they have an established CoCM program and that they are actively providing CoCM services consistent with the core principles and specific functional requirements of the model.
Note: The attestation form will not be available in PEMS before August 1, 2024. Also, providers that completed the CoCM attestation form previously will be required to complete the new CoCM attestation form in their PEMS enrollment record. The previous attestation will no longer be active as of August 1, 2024.
The following provider types will be subject to CoCM attestations:
Enrolled providers that do not have an in-flight enrollment application that is pending approval have a grace period of 60 days to attest their CoCM status in PEMS by using the Maintenance Practice Location – Attestation request type. Providers can only add the CoCM attestation through this request type and cannot make changes to other information in their enrollment record or to their existing enrollment. If providers do not attest within the 60-day grace period, reimbursement for CoCM services will be denied.
Providers that have in-flight (existing, reenrollment, or revalidation) enrollment requests that were submitted before August 1, 2024, and are pending approval after August 1, 2024, may be subject to an enrollment deficiency review. Provider Enrollment may send the application back to the provider to select either Yes or No to the CoCM attestation question in the new “Collaborative Care Model (CoCM) Services” section. This section is found on the Program and Service Participation Details page in PEMS.
Note: The provider must answer the CoCM attestation question for each enrolled Acute Care practice location. The question is not required for disenrolled or disenrolling locations. Once providers have attested, they will be required to re-attest upon revalidation of their enrollment record.
Adding or Terminating a CoCM Attestation
Providers can add or terminate their CoCM attestation through the new PEMS Maintenance Practice Location – Attestation request type.
Once a CoCM attestation is on file, a provider may terminate their attestation for a practice location by selecting No to the CoCM attestation question in PEMS using the Maintenance Practice Location – Attestation request type. This action will disassociate the CoCM attestation from that location.
The provider must repeat this action for each practice location at which they no longer provide CoCM services.
For additional information, refer to the Texas Medicaid Provider Procedures Manual (TMPPM), Medical and Nursing Specialists, Physicians, and Physician Assistants Handbook, section 9.3, “Collaborative Care Model (CoCM).”