SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Important Information for Checks Dated February 27, 2024
Date: March 4, 2024
Attention: All Providers
Call to action: As noted in our Provider Alert dated February 26, 2024, Texas Children’s Health Plan (TCHP) has activated an alternative payment process that will be in effect until Optum’s Change Healthcare process is restored. The referenced alert is available here.
How this impacts providers: Errors have been identified in the checks dated and mailed February 27, 2024. Please do not deposit these checks and destroy them when received. Checks dated February 27, 2024 have been voided and corrected checks will be reissued and mailed on Monday March 4, 2024.
Please note, only checks dated February 27, 2024 have been voided. All other checks from Texas Children’s have been validated and can be deposited.
Next step for Providers: Providers should follow the instructions outlined here regarding checks dated February 27, 2024 and be on the lookout for reissued checks coming soon.
