Skip to main content
Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

Additional Information Related to HCPCS Annual Update in January

Date: December 24, 2025 

Attention: Providers 

Effective for dates of service on or after January 1, 2026

Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers of the following. 

  • The 2026 annual Healthcare Common Procedure Coding System (HCPCS) updates will be effective for dates of service on or after January 1, 2026, and will be presented at a rate hearing in March 2026. 

  • A hearing will still occur in February 2026 to propose pricing for long-acting reversible contraceptives (LARCS) and other services. 

  • Hearing dates will be posted on the Texas Health and Human Services Commission (HHSC) Meetings and Events website and published in the Texas Register.

Background information: On January 1, 2026, Texas Medicaid will apply the 2026 Healthcare Common Procedure Coding System (HCPCS) additions, changes, and deletions. Deleted procedure codes will no longer be benefits of Texas Medicaid. The 2026 HCPCS information will be available on tmhp.com on January 1, 2026.

Important to note: Texas Medicaid must approve expenditures before rates can be adopted. New benefits that are adopted by Texas Medicaid must undergo the rate hearing process to receive public comment on proposed reimbursement rates. For new benefits, an interim rate is typically set before the hearing to allow for claims processing.

The Texas Medicaid & Healthcare Partnership (TMHP) will publish the 2026 annual HCPCS information on tmhp.com as follows:

  • A website article will be published on Dec. 31, 2025, identifying the new and discontinued 2026 annual HCPCS procedure codes.

  • A special bulletin will be published by Feb. 1, 2026, with all benefit information that is related to the 2026 annual HCPCS updates.

How this impacts providers: Providers are expected to submit claims for the new 2026 HCPCS procedure codes beginning January 1, 2026. These claims must be submitted within the initial 95-day filing deadline. MCOs as TCHP must identify and reprocess any claims that have been affected without requiring the providers to resubmit claims or appeal the claims unless they were denied for other reasons after the claims reprocessing is complete.

Next step for Providers: Claims Submission for New Procedure Codes
Please note for fee-for-service (FFS), providers who bill TMHP directly for services that are provided before expenditures are approved will be denied with explanation of benefits (EOB) 02008, “This procedure code has been approved as a benefit pending the approval of expenditures. Providers will be notified of the effective dates of service in a future notification if expenditures are approved.”  If expenditures are not approved for a particular procedure code, that procedure code will not be made a benefit effective January 1, 2026.

After Texas Medicaid approves expenditures, for FFS claims, TMHP will identify and reprocess any claims that have been affected. For FFS, providers do not need to appeal the claims unless they are denied for other reasons after the claims reprocessing is complete. If there are any adjustments to claim reimbursement amounts, they will appear on future Remittance and Status (R&S) Reports.

If the effective date changes for a new procedure code, then TMHP will publish information in a future article on their website. Clients cannot be billed for services that are provided outside of the procedure code effective date.

To avoid submitting fraudulent claims, providers are always expected to submit claims with the procedure codes that are most appropriate for the services that are provided.

Providers should also follow the guidance provided in this communication and found on tmhp.com

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts www.texaschildrenshealthplan.org/provideralerts.