SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Direct Payment Program Explanation of Payment (EOP/835) and Remittance Advice Reports Coming Soon
Date: August 29, 2024 Attention: All Providers Effective dates: September 1, 2024 for EOP and November 3, 2024 for Remittance Advice Reports
Call to action: Texas Children’s Health Plan (TCHP) is pleased to inform providers that improvements are coming for the Direct Payment Program (DPP) in regards to the Explanation of Payment (EOP/835) and Remittance Advice Reports.
How this impacts providers: Effective for September 1,2024, providers will be able to access the DPP payment information from the 835 files loaded on the TCHP Provider Portal, Texas Children’s Link. Information will be provided in Loop 2100 AMT segments with the following qualifiers ZK (base amount) and ZL (DPP Supplemental).
Effective for November 3 ,2024, the remittance advice reports (RA) will also display the DPP information. Providers will see a full explanation on their RA along with a legend and points of contact.
Next step for Providers: Providers are strongly encouraged to utilize Texas Children’s Link by clicking here to access the new resources for understanding your DPP payments.
