Good news! We’ve made it easier for Texas Children’s Health Plan members to log in to the MyChart website. Now, you can access all your MyChart health care features anytime, anywhere using our new sign-in widget. Click the link to log in now
¡Buenas noticias! Hemos hecho más fácil el inicio de sesión en MyChart para nuestros miembros de Texas Children’s Health Plan. Ahora puedes acceder a todas las funciones de cuidado médico de MyChart en cualquier momento y desde cualquier lugar mediante nuestro nuevo widget de inicio de sesión. Haz clic en el enlace para iniciar sesión.
Important UpdateActualización importante:
Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!
¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!
EVV Policy Updates Now Available for the Alternative Device Reduction and Compliance Policy
Date: September 3, 2025
Attention: Star Kids program providers, FMSAs, proprietary system operators, and CDS employers
Effective date: September 1, 2025
Call to action: Texas Children’s Health Plan (TCHP) would like to notify providers that the Texas Health and Human Services Commission (HHSC) has posted new and amended policies for alternative device reduction and usage effective September 1. These new and amended policies are outlined in the EVV Alternative Device Limitation Policies effective September 1, 2025, located on the EVV webpage. They will be added to the Electronic Visit Verification (EVV) Policy Handbook in an upcoming handbook revision.
How this impacts providers: The new and revised policies include:
Amendments to Section 7030 Home Phone Landline
Amendments to Section 7040 Alternative Device
New Section 11050 Alternative Compliance Reviews
New Section 11060 Failure to Meet the Alternative Device Compliance Standard
Amendments to Section 14010 EVV Portal Standard Reports
Amendments to Section 14020 EVV System Standard Reports
Additionally: EVV Standalone Alternative Device Policy. Also available at the link above.
Program providers and program providers approved as Proprietary System Operators (PSOs);
Financial management service agencies (FMSAs) and FMSAs approved as a PSO; and
CDS employers
Next step for Providers: Applicable providers should share this communication with their staff.
