Flu Season Alert!Alerta de temporada de influenza:
Don’t let germs win this season – protect yourself and your family!
The flu vaccine is your best defense against flu and related complications – PLUS, it is a covered benefit for Texas Children’s Health Plan members! Learn more!
¡No permitas que los gérmenes ganen esta temporada! ¡Protégete a ti y a tu familia!
La vacuna contra la influenza es tu mejor defensa contra la influenza y sus complicaciones. Además, ¡es un beneficio cubierto para los miembros de Texas Children's Health Plan! Aprende más
Guidance on Member Allegations of Provider Discrimination Based on Immunization Status
Date: August 30, 2024 Attention: Providers Update to Texas Medicaid Provider Procedures Manual: September 1, 2024
Call to action: The purpose of this communication is to inform providers of an update being made to the Texas Medicaid Provider Procedures Manual (TMPPM) on September 1, 2024 by the Texas Medicaid & Healthcare Partnership (TMHP). Section 1.7, Provider Responsibilities will read as follows, “ In accordance with H.B. 44, Medicaid providers are prohibited from refusing to provide health care services to any Medicaid client based solely on the client’s refusal or failure to obtain a vaccine or immunization for a particular infectious or communicable disease unless excepted by Texas Government Code §531.02119.”
Where to report non-compliance
Allegations of provider discrimination based on vaccine status are handled by HHSC and not by Texas Children’s Health Plan (TCHP), as applicable.
HHSC receives these allegations through the HHS Office of Ombudsman.
Ways to reach the HHS Office of Ombudsman include:
Toll-free phone call to the Managed Care Assistance Team 1-866-566-8989. A person who has a hearing or speech disability, call 7-1-1 or 800-735-2989.
