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Labor Day Holiday Día del Trabajo

Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!

Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!

New Rewards Coming Soon! ¡Se vienen nuevas recompensas!

Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.

¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.

HHSC Publishes Payment Rates Effective September 1, 2025

Date: August 28, 2025

Attention: All Providers and Financial Management Services Agencies (FMSA)

Effective date: September 1, 2025

Call to action: Texas Children’s Health Plan (TCHP) would like inform providers that beginning September 1, 2025 the Texas Health and Human Services Commission (HHSC) is increasing identified attendant rates as authorized by the 2026-27 General Appropriations Act, Senate Bill 1, 89th Legislature, Regular Session, 2025 (Article II, HHSC, Rider 23).

The adopted rates are available on HHSC’s Provider Finance Department (PFD) webpage.

HHSC adopted the fee-for-service equivalent payment rates for STAR Kids and STAR Health – Medically Dependent Children Program (MDCP) Waiver and Non-MDCP; STAR+PLUS Home and Community-Based Services (HCBS) and Non-HCBS, effective September 1, 2025.

Note: The attendant rate increases impact multiple direct care services.

Discontinuation of Rate Enhancement Programs

Pursuant to 2026-27 General Appropriations Act, Senate Bill 1, 89th Legislature, Regular Session, 2025 (Article II, HHSC, Rider 23 and Rider 25) and Senate Bill (S.B.) 457, 89th Legislature, Regular Session, 2025, HHSC will end all direct care / attendant rate enhancement programs, including the following programs on August 31, 2025:

  • Attendant Care Enhancement Program (ACEP)
  • Direct Care Staff Rate Enhancement Program
  • STAR Kids Attendant Care Enhancement Program.

Next step for Providers: Providers should reference HHSC’s Provider Finance Department (PFD) webpage and share this communication with their staff. Additionally, HHSC has published the Information Letter (IL) 2025-17 regarding the approved payment rates.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into:
www.texaschildrenshealthplan.org/provideralerts.