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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Increase in Infant Pertussis (Whooping Cough) Cases

Date: November 17, 2025

Attention: Providers

Call to action: Texas children’s Health Plan (TCHP) would like to alert providers that the Texas Department of State Health Services (DSHS) is reporting a significant increase in cases of pertussis, or whooping cough, in 2025. According to provisional data, Texas has had more than 3,500 reported pertussis cases through October this year, roughly four times the number reported for the same period last year. This is the second consecutive year that Texas is experiencing high year-over-year increases in reported pertussis cases and the second consecutive year DSHS has issued a health alert (see Increase in Pertussis Cases, Nov. 12, 2024).

Immunity information: The best way to protect against pertussis is immunization. Parents should ensure children are up to date on pertussis immunizations, and pregnant women and others who will be around newborns should get a booster dose to protect babies from what can be a deadly infection. Clinicians should consider pertussis in people with compatible symptoms and report all suspected cases to the local health department within one workday.

Next step for Providers: Pertussis reports should be made to your local health department. Contacts by county at https://www.dshs.texas.gov/idps-investigation-forms/disease-reporting-contacts.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.