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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Providers May Use Mother's Medicaid ID When Submitting Claims for Newborns

Date: December 1, 2025

Attention: All Providers

Call to action: Texas Children’s Health Plan (TCHP) informs providers that, in accordance with House Bill 3940, 89th Legislature, Regular Session, 2025, if a newborn child of a Medicaid recipient has not yet been assigned a Medicaid identification number, providers may use the mother’s Medicaid ID on any claim for reimbursement under the Medicaid program. This measure helps ensure newborns receive timely access to covered services while enrollment processing is completed.

Providers should also inform mothers or expectant mothers that the mother’s Medicaid ID may be used for the newborn’s services until the child is enrolled in Medicaid and assigned a separate Medicaid ID.

Additional Information for Providers:

  • The Information for Parents of Newborns pamphlet and A Parent’s Guide to Raising Healthy, Happy Children resource guide are available at:

    https://www.dshs.texas.gov/maternal-child-health/maternal-and-child-health-publications.

    These publications will be updated soon with information on Medicaid benefits for newborns, eligibility requirements, the application process, and how to report a child’s birth for enrollment.
     
  • A new written notice will inform parents and caregivers that newborns are automatically eligible for Medicaid and that providers may use the mother’s Medicaid ID for billing until the newborn receives a separate Medicaid ID.

Next steps: Providers should share this communication with their staff. Revised materials are forthcoming. Providers are encouraged to check back periodically for updates.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.