Good news! We’ve made it easier for Texas Children’s Health Plan members to log in to the MyChart website. Now, you can access all your MyChart health care features anytime, anywhere using our new sign-in widget. Click the link to log in now
¡Buenas noticias! Hemos hecho más fácil el inicio de sesión en MyChart para nuestros miembros de Texas Children’s Health Plan. Ahora puedes acceder a todas las funciones de cuidado médico de MyChart en cualquier momento y desde cualquier lugar mediante nuestro nuevo widget de inicio de sesión. Haz clic en el enlace para iniciar sesión.
Important UpdateActualización importante:
Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!
¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!
Call to action: This communication is a reminder that beginning December 15, 2025, SafeRide Health will serve as the new provider for all Non-Emergency Medical Transportation (NEMT) services for Texas Children’s Health Plan members. As of this date, Texas Children’s Health Plan will no longer use Medical Transportation Management (MTM) for NEMT services. For more information, please click here to visit our Member Transportation Assistance page.
The process for members to schedule a ride are as follows:
1. Member will need to call 1-888-583-0110 starting on December 1 for appointments beginning December 15 to request a ride.
2. Members will need to provide:
Name, Member ID, Date of Birth, and/ or eligibility address to verify eligibility of service
Logistics of trip (will they have a guardian/attendant, language needs, do they need a wheelchair accessible ride, etc.)
Members scheduling transportation for health-related services within their Service Area will need to schedule rides with a two-business day notice. For members looking to go outside of that service area, they must give at least a five-business day notice.
Note this constraint does not apply if members need access to treatment for an “urgent condition” such as getting home after a hospital discharge, or going to the pharmacy.
