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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Texas Children’s Health Plan Celebrates Cultural Awareness Week

Date: October 9, 2025

Attention: All Providers

Call to action: We are excited to announce that Texas Children’s Health Plan (TCHP) will celebrate Cultural Awareness week November 17-21 2025!

At TCHP, we foster an environment of diversity, equity, and inclusion by equipping our provider network with the resources needed to serve our culturally diverse member population. We invite you to learn more about our commitment to Culturally and Linguistically Appropriate Services (CLAS) by reviewing our Cultural Competency Plan.

How this impacts providers: To support the CLAS standards outlined in our Cultural Competency Plan, TCHP encourages providers to complete the Health and Human Services’ online course, A Physician’s Practical Guide to Culturally Competent Care available here.

The course helps providers with the knowledge, skills, and awareness to best serve all patients, regardless of cultural or linguistic background.

Next step for providers: Once you’ve completed the training, we encourage you to implement the procedures and resources acquired during the course into the daily operations of your practice.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.