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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Updated Pharmacy Clinical Prior Authorization Assistance Chart Now Available

Date: June 24, 2025

Attention: All Providers

Call to action: The purpose of this communication is to inform providers the quarterly update to the Pharmacy Clinical Prior Authorization Assistance Chart is now available. This chart shows which prior authorizations each managed care organization (MCO) uses and how these prior authorizations relate to those that the Vendor Drug Program (VDP) uses.

All Medicaid MCOs must perform specific clinical prior authorizations. These authorizations may differ between MCOs, and each MCO chooses which ones to use. The published criteria guide explains the steps that Medicaid follows to review authorization requests. These steps also apply to traditional Medicaid claims that are processed by the VDP.

Next step for providers: For more information about each MCO’s clinical prior authorization requirements, use the MCO search tool, and follow the search instructions on the VDP website. The search results include each MCO’s clinical prior authorization website and call center phone number.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into:
www.texaschildrenshealthplan.org/provideralerts.