Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
TCHP now accepts Outpatient Authorizations for many services online via Clear Coverage effective June 1, 2017
✔ Tired of faxing authorization requests and medical records?
✔ Spending too much time on hold waiting to speak to an Authorization Specialist for non-urgent authorization requests?
✔ Looking for a faster, more efficient way to submit authorizations?
Why not submit your authorizations request through Clear Coverage?What are the benefits?
Easy, 24/7 online access to Clear Coverage.
Receive real-time authorization status by viewing your office’s home page in Clear Coverage.
Services are immediately uploaded into Texas Children’s Health Plan’s authorization for clinical review.
Automatic APPROVALS may be obtained for Genetic Testing via online medical necessity review.
Ability to upload medical records to support authorization requests.
Verify member eligibility and benefits instantaneously.
Ability to print proof of authorization.
How does it work?
Access Clear Coverage through the Texas Children’s Health Plan Provider Web Portal.
Take the online Clear Coverage training. Takes approximately 30 minutes to complete.
Schedule an on-site Clear Coverage Training by contacting your Provider Relations Manager.
If you have any questions or concerns, please contact your Provider Relations Manager at 832-828-1008 or toll-free at 1-800-731-8527 Monday through Friday between 8:00 a.m. and 5:00 p.m.
