Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

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TCHP now accepts Outpatient Authorizations for many services online via Clear Coverage effective June 1, 2017

✔ Tired of faxing authorization requests and medical records? ✔ Spending too much time on hold waiting to speak to an Authorization Specialist for non-urgent authorization requests? ✔ Looking for a faster, more efficient way to submit authorizations?   Why not submit your authorizations request through Clear Coverage?   What are the benefits?
  • Easy, 24/7 online access to Clear Coverage.
  • Receive real-time authorization status by viewing your office’s home page in Clear Coverage.
  • Services are immediately uploaded into Texas Children’s Health Plan’s authorization for clinical review.
  • Automatic APPROVALS may be obtained for Genetic Testing via online medical necessity review.
  • Ability to upload medical records to support authorization requests.
  • Verify member eligibility and benefits instantaneously.
  • Ability to print proof of authorization.
  How does it work?
  • Access Clear Coverage through the Texas Children’s Health Plan Provider Web Portal.
  • Take the online Clear Coverage training. Takes approximately 30 minutes to complete.
  • Schedule an on-site Clear Coverage Training by contacting your Provider Relations Manager.
  Want to learn more?   If you have any questions or concerns, please contact your Provider Relations Manager at 832-828-1008 or toll-free at 1-800-731-8527 Monday through Friday between 8:00 a.m. and 5:00 p.m.