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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Adoption Assistance

Subject: Adoption AssistanceAttention all Texas Children’s Health Plan providers: Effective 09/01/2017 Adoption Assistance members are required to enroll in managed Medicaid and will be new members with Texas Children’s Health Plan STAR or STAR Kids programs. For Continuity of Care, Texas Children’s Health Plan will receive authorizations from TMHP for Adoption Assistance services on Texas Children’s Health Plan members, effective September 1, 2017. Texas Children’s Health Plan will honor all existing authorizations until expiration or end of 90 days after transition, whichever comes first. Providers should provide services as authorized under TMHP. If you do not have authorization for services from TMHP and TCHP requires an authorization for this service, you will be required to have these services authorized. Upon expiration of existing authorizations, providers will need to follow the Texas Children’s Health Plan authorization policies and guidelines. Durable medical equipment and disposable supplies, not on the TCHP authorization list, are paid up to the limits set by Texas Medicaid without an authorization. Requests for supplies over the monthly limits will require documentation of medical necessity and approval by TCHP.. Please do not fax or send additional requests to Texas Children’s Health Plan if you have already received a TMHP authorization. Duplicate requests may result in delayed payments. If you have any questions on how to bill Texas Children’s Health Plan, the authorization requirements, or any other questions, please contact Texas Children’s Health Plan Provider Relations at 1-800-731-8527, or visit our website at http://www.texaschildrenshealthplan.org/forproviders/provider-resources Please utilize the Utilization Management Authorization fax line for the following services: Medical Services 832-825-8760 or Toll Free 844-473-6860 Behavioral Health Services 832-825-8767 or Toll Free 844-291-7505 Long Term Services and Support Services 346-232-4757