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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Emergency Room injections/infusions

Date: January 19, 2022 Attention: Emergency Room Facilities Subject: Emergency Room injections/infusions Effective Date: February 1, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Texas Children’s Health Plan (TCHP) would like to inform emergency room facilities that beginning February 1, 2022 we will reimburse injections/infusions administered during an emergency room visit in accordance with the guidance from the Texas Medicaid Provider Procedures Manual (TMPPM), section 4.2.2, Emergency Department Services. TCHP is required to process and pay Medicaid provider claims in accordance with the benefit limits and exclusions as listed in the TMPPM. Any payments made in error to the facility prior to February 1, 2022 will be recouped in accordance with the Uniform Managed Care Contract § 8.1.18.5. According to the TMPPM, “The administration of an injection may be reimbursed to the provider who administers the injection. The administration of the injection will not be reimbursed to outpatient hospital providers. An injection or infusion administered by a nurse is included in the emergency room charge and is not reimbursed separately to the outpatient facility.” How this impacts providers: Emergency room revenue codes should be included on ER claims.
Revenue codeDescription
450Emergency room
451Emergency room- EMTALA emergency medical screening
456Emergency room, urgent care
459Emergency room, other
  The following are reimbursable injection/medication procedure codes: 96370, 96371, 96372, 96373, 96374, 96375, 96376, 96379, 96360, 96361, 96365, 96366, 96367, 96368, and 96369.The procedure codes must accurately reflect the services rendered in the facility’s emergency room. Next steps for providers: Providers should share this communication with their billing staff. If your facility has received payment that is not in accordance with this provision of the TMPPM expect to see a recoupment of the erroneous payments. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.