If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more
Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Date: January 19, 2022
Attention: Emergency Room Facilities
Subject: Emergency Room injections/infusions
Effective Date: February 1, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Texas Children’s Health Plan (TCHP) would like to inform emergency room facilities that beginning February 1, 2022 we will reimburse injections/infusions administered during an emergency room visit in accordance with the guidance from the Texas Medicaid Provider Procedures Manual (TMPPM), section 4.2.2, Emergency Department Services. TCHP is required to process and pay Medicaid provider claims in accordance with the benefit limits and exclusions as listed in the TMPPM. Any payments made in error to the facility prior to February 1, 2022 will be recouped in accordance with the Uniform Managed Care Contract § 8.1.18.5. According to the TMPPM, “The administration of an injection may be reimbursed to the provider who administers the injection. The administration of the injection will not be reimbursed to outpatient hospital providers. An injection or infusion administered by a nurse is included in the emergency room charge and is not reimbursed separately to the outpatient facility.”
How this impacts providers: Emergency room revenue codes should be included on ER claims.
Revenue code
Description
450
Emergency room
451
Emergency room- EMTALA emergency medical screening
456
Emergency room, urgent care
459
Emergency room, other
The following are reimbursable injection/medication procedure codes: 96370, 96371, 96372, 96373, 96374, 96375, 96376, 96379, 96360, 96361, 96365, 96366, 96367, 96368, and 96369.The procedure codes must accurately reflect the services rendered in the facility’s emergency room.
Next steps for providers: Providers should share this communication with their billing staff. If your facility has received payment that is not in accordance with this provision of the TMPPM expect to see a recoupment of the erroneous payments.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.