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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Conduent Incident Incidente de Conduent

New Revalidation Confirmation Reminder Email and Letter Coming from TMHP

Date: April 27, 2026

Attention: Providers

Effective date: April 24, 2026

Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers of an update as part of our ongoing PEMS communication. Beginning April 24, 2026, the Texas Medicaid & Healthcare Partnership (TMHP) will send an email to providers that have a revalidation request in progress. Providers will receive these revalidation confirmation notices 180, 120, 90, and 45 days before their revalidation due date if their revalidation request is still in progress. In addition, TMHP will mail a letter to the provider 90 days before their revalidation due date.

Next step for Providers: Providers should ensure that any email addresses on file are up to date in the Provider Enrollment and Management System (PEMS) so they will receive the confirmation notices through email. Providers can access the PEMS-related job aid Verifying an Email in PEMS on tmhp.com if they need help confirming their email address.

Additional PEMS resource from TCHP: 
https://www.texaschildrenshealthplan.org/providers/provider-resources/provider-enrollment-requirements

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts www.texaschildrenshealthplan.org/provideralerts.