Infant Formula RecallRetirada del mercado de fórmula infantil
ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more
AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Date: January 19, 2022
Attention: DME Providers
Subject: Signature Requirement Reinstated on DME Forms
TCHP COVID-19 Utilization Management Procedure and TCHP provider alerts can be found here: http://www.thecheckup.org/provider-alerts/TCHP network providers should monitor the TCHP Provider Portal regularly for alerts
and updates associated to the COVID-19 event. TCHP reserves the right to update
and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Effective January 1, 2022, a member or member’s authorized representative’s signature is required on DME Certification and receipt forms for Durable Medical Equipment (DME) providers.
How this impacts providers: DME Providers should make every effort to obtain the required signature on DME documents and maintain a copy in the member’s record.
Next steps for providers: Providers should make staff are aware of this communication.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.