Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
Date: June 10, 2022Attention: All ProvidersEffective Date: August 31, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated with the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Texas Children’s Health Plan (TCHP) would like to notify program providers, Financial Management Services Agencies, and Consumer Directed Services employers using DataLogic Vesta Windows that they must start upgrading to Vesta Web. Due to Microsoft ending its technical support that Vesta Windows needs, DataLogic will stop using Vesta Windows beginning Sept. 1, 2022.
This applies to:
Electronic Visit Verification Only.
Third-Party Interface.
Vesta Complete.
How this impacts providers: Program providers, FMSAs and CDS employers using DataLogic Vesta Windows must:
Review the Vesta Web Transition Guide under Publications on the Home tab in Vesta Windows.
DataLogic Vesta published the notice, “Update: Vesta Windows End of Support Has Changed to August 31, 2022,” that includes more information about this transition.
Click here to view the notice regarding information for DataLogic Vesta Windows users.
Next steps for providers: Providers should start upgrading to Vesta Web and share this information with their staff.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.
