SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Correction to Rendering Provider Guidance Previously Provided
Date: November 23, 2022
Attention: All Providers
This communication is a correction to the communication provided on November 10,2022.
Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Please note this communication is a correction to the communication provided on November 10,2022.
How this impacts providers: TCHP would like to remind providers of the rendering provider taxonomy requirements for professional CMS claims. TCHP will reject professional claims without a valid rendering taxonomy code. Please see the below table as reference for electronic claim submissions.
Required Data Element
Paper CMS 1500
Electronic – CMS 1500
Billing Provider Taxonomy
Box 33b with qualifier ZZ
Loop ID – 2000A
Segment – PRV03
Rendering Provider
Taxonomy
Box 24j - shaded area with qualifier ZZ in 24i
Loop ID – 2310B
Segment – PRV03
Loop ID – 2420A
Segment – PRV03
Required Data Element
CMS 1450 (UB-04)
Electronic – CMS 1450 (UB04)
Billing Provider Taxonomy
Box 81CC with qualifier B3
Loop ID – 2000A
Segment – PRV03
Rendering Provider
Taxonomy
Not Applicable (n/a)
Not Applicable (n/a)
If these data elements are missing or invalid, claim will be rejected with the following message(s)
REQ: BILLING TAXONOMY REQUIRED
REQ: CLAIM LEVEL RENDERING PROV
Provider taxonomy (rendering and billing) will be considered invalid if the submitted
taxonomy is not one of the taxonomies with which the provider record is enrolled with
Texas Medicaid & Healthcare partnership (TMHP). It is critical that the taxonomy code
selected as the primary or secondary taxonomy code during a provider’s enrollment with
TMHP is included on all electronic and paper transactions.
Note that rejected claims do not count as clean claims. Please ensure that claims are
submitted within 95 days from the date of service. Per the Health and Human Services Commission contract requirements, a clean claim must have all the necessary data for the claim processor to adjudicate and accurately report the claim. A Clean Claim must meet all the requirements for accurate and
complete data as defined in the appropriate claim type encounter guides.
Next steps for providers: Providers should share this communication with their billing staff and ensure proper taxonomy information are submitted on claims.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.